Guts Terms and Conditions

Welcome to Guts Casino. These Terms and Conditions govern your use of our website, our games, our sportsbook and our poker room, operated by Zecure Gaming Ltd., registration number C 69036, with registered address at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta. By creating an account or using any part of our platform, you agree to be bound by these terms in full. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Who We Are and How We Are Regulated

We have operated as an online gaming provider since 2013, and today we serve players internationally, including Canada outside Alberta and Ontario, and the United Kingdom. We hold a Malta Gaming Authority sub-licence, MGA/CRP/1117/2025/02, issued on 16 October 2025, and a UK Gambling Commission licence, number 056427, issued on 12 February 2020. These licences allow us at Guts Casino to offer casino games, live dealer tables, poker and sports betting in a regulated environment. Our operations are governed by the laws of Malta, and any disputes that cannot be resolved directly with us are referred to eCOGRA as our alternative dispute resolution provider, with further escalation available to the MGA Player Support Unit where applicable.

Segregation of Funds

We hold customer funds separately from our own company funds. However, we must clearly state that these funds are not protected in the event of our insolvency, and you should be aware of this risk when depositing with us.

Eligibility, Registration and Guts Login

To register with us, you must be at least 18 years old, or 19 where the legal age in your jurisdiction is higher. When you complete Guts register, you confirm that all information you provide is accurate and that you are the true owner of the account. Once your account is created, you can use your Guts login credentials to access our casino, our sportsbook and our poker client from desktop, mobile or our downloadable software.

We do not accept new accounts from residents of the United States and its territories, and we additionally restrict access from a long list of countries including Australia, Austria, Belgium, France, Germany, Italy, the Netherlands, Spain, Sweden, Switzerland, Ukraine, Russia, Ontario and Alberta in Canada, and many others detailed in our full restricted territories list available on request. It remains your responsibility to check whether online gambling is lawful in your location before registering.

Account Verification

We may require you to verify your identity, address, source of funds or payment ownership at any stage, and identity checks are typically triggered once your cumulative lifetime deposits reach €2,000. We ask you to provide documentation promptly, as failure to do so may delay approval of your Guts withdrawal requests. We reserve the right to suspend an account pending satisfactory verification.

Deposits, Withdrawals and Payment Methods

Our account currency options are EUR, GBP, CAD and AUD, and once you choose a currency at registration, it cannot be changed afterwards. The minimum Guts deposit is €10, and the minimum withdrawal amount is €10 or £10, rising to €20 on certain payment methods. We accept Visa, Mastercard, Interac, Interac e-Transfer, Neteller, Skrill, Paysafecard, Trustly and Bank Transfer for deposits, while Guts withdrawal requests can be processed via Visa, Mastercard, Neteller, Skrill, Trustly and Bank Transfer.

Withdrawals are paid to the same account or method the funds originated from, unless we agree otherwise in writing. A fee covering administrative costs may apply to funds that have not been put into play, and all deposits must be wagered at least once before you can withdraw them. Once approved, processing typically takes up to 24 hours on our side, though actual cashout times vary: bank transfers take 2-7 banking days, Visa and Mastercard 2-5 banking days, Neteller and Skrill from 15 minutes up to 24 hours, and Trustly is often immediate to larger banks and 1-3 banking days to others.

Games, Slots and Live Casino

We offer over 4,400 slots and 669 jackpot games from leading studios such as Games Global, Pragmatic Play, Play'n GO, Hacksaw, Relax Gaming, NetEnt, Microgaming and many others. Our Guts slots library sits alongside table games, crash games, virtual sports and video poker. Our live casino, powered by Evolution, Red Tiger, NetEnt and Authentic Gaming, includes Guts Roulette, live blackjack, baccarat and popular game shows. You may try most titles in demo mode with play money after signing up, before wagering real funds.

Our poker room, accessible via the Guts poker download or instant browser client, runs on the iPoker Network and hosts regular tournaments and series such as iPOPS, the Irish Open qualifiers and the Malta Poker Festival packages. Our sportsbook covers 38 sports, from football and tennis to esports and darts, including Guts Live Streaming for select events.

Bonuses and Promotions

We offer a range of promotions through our Rewards section, and every Guts bonus is subject to specific terms. Casino deposit bonuses require a minimum deposit of €10, carry 35x wagering to be completed within 7 days, and cap the maximum bet at €5 while wagering is outstanding. Deposits made via Neteller, Skrill or Paysafecard do not qualify for a Guts casino bonus, and only one bonus may be active at a time. Game contributions vary, with slots contributing 100%, live casino generally 15% and video poker 0%.

Any Guts free spins winnings are credited as real cash with no wagering requirement, but you have 24 hours to claim them and 72 hours to play once claimed. Our sports Welcome Offer matches your first deposit of at least €10 up to €100, requiring 8x wagering at odds of 1.80 or greater within 30 days. We do not currently offer a Guts casino no deposit bonus or Guts free spins no deposit as part of our standard promotions, and any Guts promo code or Guts bonus code communicated to you will carry its own specific terms which take precedence over general promotional rules. All bonus codes, spins and cash rewards are limited to one per person, household, device, IP address, phone number and email address.

Game of Guts Loyalty Program

Through Game of Guts, you can play casino and live casino games at €0.30 or more per round to fill a progress bar and trigger a wheel spin. Rewards range from free spins and super spins on selected slots to cash prizes between €2 and €2,500, credited wager-free. Prizes expire 7 days after being awarded, and Bonus Buy features do not contribute towards progress. Our poker players also benefit from cashback of up to 30% under our Guts Poker Loyalty scheme.

Mobile and App Access

We optimise our platform for mobile browsers, so you do not need a dedicated Guts casino app download to enjoy Guts casino mobile play. You can access your account, deposits, withdrawals and all Guts promotions directly through your mobile browser with the same functionality as our desktop site.

Responsible Gambling

We are committed to promoting responsible play across our platform. We provide tools including deposit limits, session reminders and self-exclusion options, and we encourage you to use them if your gambling patterns become a concern. Support resources are also available through recognised responsible gambling organisations.

Customer Support

Our support team is available 24/7 via live chat, with an average response time of around 60 seconds, and via email at support@guts.com or support-en@guts.com, with typical replies within 60 minutes. Complaints that require escalation can be directed to csmanagement@guts.com. Support is currently provided in English.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. We recommend reviewing this page periodically, as continued use of our services after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, your account, or any Guts casino promotions, please reach out to our support team at support@guts.com. We are here to help ensure your experience with us is safe, fair and enjoyable.